SHIPPING & RETURNS

Shipping Policy

Order and Shipping Confirmation
You will receive an email confirmation once your order has been successfully placed–it will include your order number and shipping method. Please make sure your shipping address is correct as we are unable to redirect goods once they are en route to you. Orders can take up to 2 business day to be processed and shipped. Once your order is prepared for shipment you will receive a confirmation email with your tracking information. 

Where We Ship
We ship to US delivery addresses within the contiguous 48 states.
We also ship to Alaska, Hawaii, US Territories, and APO/FPO addresses when they have a US zip code. However, additional shipping charges may apply, and delivery may take longer. 

Shipping Costs
Within the U.S., shipping will be calculated by weight for orders below $100
Please note that order processing may take up to 1 business day after the order is placed. Please allow 1-3 business days for your order to ship due to processing time. Once your order ships, standard ground shipping orders arrive in 3-8 business days. Expedited orders are processed on the next business day. Weekend and holidays are excluded from processing time. The availability of 2nd day delivery will always be subject to availability of stock, subject to a surcharge and be dependent on where the delivery location is.

Taxes
Taxes are calculated according to shipping destination.

Return & Exchange Policy

Returns and exchanges are accepted within 30 days of order date. Returned items and return shipping costs are your responsibility until they reach the return address. Please keep a record of your return tracking. A refund will be issued once we receive returned items. Refunds do not include any shipping or handling charges.

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Return Shipping:

Common Sense Farm

7 Pearl Street

Cambridge, NY 12816

CONTACT

Tel: (518) 677-0224 | Fax: 518-677-0276 | Cambridge, NY, 12816 | [email protected]

Copyright ©2019 Common Sense Natural Soap & Bodycare. All Rights Reserved.

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